ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT (AODA)

ACCESSIBLE CUSTOMER SERVICE POLICY

The Mad River Golf Club and its staff is committed to and will make every reasonable effort to ensure the dignity, independence, integration and equal opportunity to ensure all members and customers receive the same value and quality of service while allowing the customers with disabilities to do things in their own ways, at their own pace.

We will allow any customer to access our club in a safe manner free of risks and still have access to all services available.  We will communicate in a manner that takes into account the customers disability as well as any devices used by any individual.

The Mad River Golf Club will make the visit of any individual a pleasant and enjoyable experience to the best of our ability.
 

THE MAD RIVER GOLF CLUB

COMMITMENT

We, the staff of the Mad River Golf Club, are committed to providing the best service to our members and their guests.  We will provide barrier free access to all areas that are safe from obstacle and hazards.  To the best of our ability we will communicate with those with visible or invisible disabilities, to make their visit to Mad River an enjoyable experience.

Your feedback is always appreciated.  Any member or guest who would like to provide feedback may contact The Club through the following email addresses:

Gary Ward, General Manager                         gward@madriver.ca
Sandy Higgins, Marketing Director                  shiggins@madriver.ca
Trish Carman, Accountant/Office Manager     tcarman@madriver.ca